Alerts

Current weather patterns have created a complex series of events that will result in an extended flood season. A combination of rain and spring snow melt over the next few days will lead to rising water levels, and will increase the risk of flooding. Creeks and lakes are at full pool and any wind or weather events will create ongoing impacts for the coming weeks.

The Central Okanagan Emergency Operations Center, BMID Staff  and emergency personnel are working around the clock, planning for the worst while hoping for the best, and citizens should do the same.

With rising water levels, the possibility of widespread evacuations in the region is possible. Residents would only be ordered to evacuate if there is a threat of imminent danger. Not every sign of water inside your house is cause for an evacuation.

An evacuation alert means that residents may be asked to leave their homes with little advance notice for at least 72 hours. Residents should prepare by organizing an emergency supply kit with necessary medications, personal toiletries, change of clothing and personal and family documents.

All previous evacuation orders and alerts remain in effect. For up-to-date information about evacuation alerts and orders, visit www.cordemergency.ca/map, which is searchable by address.

For up to date information on the situation including a map and to sign up for e-updates, visit www.cordemergency.ca. Information will also be provided via the https://twitter.com/CO_Emerg and https://www.facebook.com/CORDEmergency/ or by phone at 250-469-8490 or 1-877-569-8490 (toll-free).

BMID customers are NOT currently effected by any Water Quality Advisories. Any updates will be posted on the BMID website.

BMID is committed to ensuring that your water remains safe, reliable, and supplied at the highest possible quality.

Bill Payments


BMID is now providing e-billing. If you would like to have your water bill emailed in the future please contact our office at 250-765-5169 or fill out the form located on this website under the 'forms and guidelines' section.

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Water Rates Simplified


BMID Adopts Simpler & More Equitable Water Rates for Customers.

2017 Rate Change Key Messages »

View 2017 Water Toll Rates »

Bmid Trustee Selection

Annual Summer Sprinking Regulations:

Kelowna’s five major water utilities have adopted the same year-round, assigned day outdoor watering restrictions for their customers.

Under the current ‘normal’ conditions, odd numbered addresses may water on Tues/Thurs/Sat and even numbered addresses may water on Wed/Fri/Sun. No properties are to water on Mondays.

Automatic underground irrigation systems may run between 12am (midnight) and 6am. Manual sprinklers and watering by hose (hand watering) may occur between 6am and 10am, and 7pm and 12am up to three days per week on the assigned day.

For a copy of the BMID sprinkling policy, click here.

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Learn About Water Conservation:

Make Water Work Okanagan Water Wise Kelowna Joint Water Committee